Policies
Contracts and Payments
Corporate/Business/Non-Profit Events
Corporations, businesses and non-profits will usually be issued a contract within 24 business hours via fax and may use either a corporate check or money order for deposits. These must be signed and faxed back to us within 48 hours. A 50% non-refundable, non-transferable deposit, to hold the reservation, is due within one week of contract issue, unless stated differently on the contract issued by AK Tent Rental. When reservations are contracted a short time before the event date, deposits will be due via overnight delivery.
The balance indicated on contracts is due upon arrival unless AK Tent Rental has stated otherwise on your contract when issued.
Family Parties
For family parties, we will take a 50% non-refundable, non-transferable deposit at the time your reservation is made. Your contract confirmation will be mailed or faxed to you within 48 business hours. Each paper should be signed and returned to us by fax or mail, as received, within 24 business hours. No reservation will be honored without a signed contract in our files before the event date. Therefore, when making reservations a very short time before your party, it may be necessary for you to send these forms to us via overnight delivery or drop them off at our offices.
Please note that we can also take orders by mail with a deposit in the format of a cashier's check or money order. Call us for more information regarding mail orders. The balance indicated on contracts is due upon arrival unless AK Tent Rental has stated otherwise on your contract when issued. We do not accept personal checks.
Safety and Insurance
We are pleased to say our attractions have been safety inspected and approved for use by the State of Pennsylvania. AK Tent Rental is fully insured and also offers clients the opportunity, for a nominal charge, to be added to the policy as an "additional insured."
Picnic Permits
Clients must secure their own picnic permits/site use permits and bring them to the event site.
Cleaning Rental Equipment
Clients are responsible for returning any rental equipment in a clean condition unless they have hired one of our attendants for the operation of that rental item during their event. This includes food machines as well as any other equipment.
Special Requests
If you are looking for anything and don't see it listed, please call. We are constantly getting more equipment that have not been placed on our lists yet.
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