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Q. |
What size bounces do you offer? |
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A. |
Bounces vary from 13' x 13' to 20 x
20'. |
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Q. |
Does the price include delivery and
setup? |
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A. |
Price does include setup & takedown of
tents and moonwalks. Local delivery is free of charge. Any delivery
outside of the local area will be charged based upon distance. |
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Q. |
We're a little confused on what we need
to make our event go as planned. Can you help us? |
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A. |
A-K TENT RENTAL can provide you with a
sales consultant to give you advice or suggestions in planning your
event. Our consultant has been involved in various event over the
last 10 years and has experience in all special events. |
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Q. |
Do I have to pay any sales tax? |
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A. |
Sales tax is 6% of total. If you are
exempt of sales tax please be sure to file a form with us before
final payment is due. |
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Q. |
Do you require a deposit? |
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A. |
Yes. We require a deposit of 50% to
confirm all reservations. |
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Q. |
If the company requires a deposit will
it be returned if I cancel? |
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A. |
Deposits on tents and moonwalks are
non-refundable. All other equipment rental deposits will be returned
if cancelled 1 week or more before your reserved date. |
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Q. |
What if we cancel our moonwalk because
of rain? |
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A. |
If we did not leaver for delivery of
your moonwalk, we will refund your account of the amount
deposited. If we arrive to deliver and set up your moonwalk and you
decide to cancel the full amount of the deposit will be forfeited. |
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Q. |
Should I contact you to confirm the day
before my party or will someone contact me? |
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A. |
A-K TENT RENTAL will contact you 1-3
days before your event to confirm your order and delivery time. |
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Q. |
Do we pay upon delivery or after the
unit is picked up? |
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A. |
Final payment is due upon delivery. |
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Q. |
What area to you service? |
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A. |
We service Western Pennsylvania. |
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Q. |
Does A-K TENT RENTAL have long term
rental rates? |
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A. |
Yes, We offer discounted rates for an
extended period. Please contact us for quotes. |
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Q. |
What makes you better than any
other entertainment company? |
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A. |
Our equipment is in tip-top
condition, our staff is accommodating and friendly, we are
dependable and most importantly, we will not be undersold on any
package deal we assemble for your special event. |
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Q. |
What if I cancel my event? |
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A. |
We understand that dates change and
circumstances arise requiring the cancellation of your event,
however, when we book your event we reserve any equipment and
performers for your event and therefore those resources are tied up
so that others cannot have then. Because of this your deposit is
subject to be forfeited. |
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Q. |
How long have you been in business? |
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A. |
We've been in business since 2001and
have over 12 years of party rental experience. |
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